Upgrading to Priority Support

What is Priority Support?

PERRLA always tries to offer the absolute best level of customer support possible to every single one of our users. But our Priority Support users get to jump to the front of the Support line when they have a problem.

PERRLA answers support requests via email on a first come, first serve basis. And we almost always answer questions within a few hours of receiving the request.

But if you don't want to wait in line, you can add Priority Support to your account and skip to the very front of the line.

How to add Priority Support to your Subscription

You can add Priority Support to your PERRLA subscription whenever you initially purchase PERRLA. However, it's easy to add it to your account later as well. Here's how:

1. Open your PERRLA Settings.
   You can access your settings in any of our applications or login at www.perrla.com 
2. In the Account & Billing section, click Add Priority Support to my Subscription.
   You must have an active subscription to purchase Priority Support. If your subscription has expired, you can renew it here and add Priority Support during your renewal.
3. Enter or modify your payment method. 
4. Click Submit Payment. 

And that's it!

You'll be directed back to your PERRLA Settings page with Priority Support immediately added to your account.