What's happening?
The PERRLA Add-in is installed in your version of Word through the Microsoft Word Add-in Store – like an app on your phone.
When we make changes to the PERRLA Add-in, Word should automatically update your local version with the latest PERRLA changes. On rare occasions, Word will "forget" to update the Add-in for you. The solution is easy.
Uninstall the PERRLA Add-in
First, we'll need to remove the old version of the Add-in. Here are the steps to do that:
- Open a Microsoft Word document
- Go to the Home ribbon tab & click Add-ins
TIP: In older versions of Microsoft Word, you can find the Add-ins in the Insert ribbon tab. - Select + More Add-ins
- Go to the My Add-ins tab in the top-left
- Hover over PERRLA & click the three-dot menu
- Select Remove, then confirm to remove the Add-in
PERRLA should disappear from your ribbon bar. Now we can re-install PERRLA to get the latest version.
Re-install the PERRLA Add-in
You'll reinstall the Add-in just like you installed it the first time.
- Select Store in the Add-in window
- Search for PERRLA in the Store
- Click Add & confirm the installation
That's it!
It may take a few seconds for the Add-in to load. Once it's loaded, you'll see a tooltip for the new PERRLA ribbon tab.
Back to writing
PERRLA should now be reinstalled with the latest version of the Add-in. You should be able to go back to writing and creating perfect papers. If you have any trouble, don't hesitate to reach out to us via email at support@perrla.com.
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