PERRLA's Microsoft Word add-in is very quick and easy to install. Just search Word's Add-ins store for PERRLA, and click the Add button. It is that simple ... 99% of the time.
There may be a time, though, when you're unable to find PERRLA when searching in Word's Add-ins store. Don't panic because there is a very simple explanation and resolution for this.
Using Microsoft Office 365 Online?
The PERRLA for Word add-in is only available in the version of Microsoft Word that is downloaded to your computer. It is not available in the web-based online version of Microsoft Word. So, if you are using the online version of Word, that is why you are running into a problem.
To remedy this, you'll need to download Microsoft Word to your computer and use that version instead. It can be downloaded from inside your Office 365 online account.
Is your Microsoft Word up to date?
If you are already using the downloaded version of Word and are still unable to find the PERRLA for Word add-in in Word's Add-ins Store, you may be using an older version of Word. Please make sure that your Microsoft Office is completely up to date.
To check for updates to Word on Windows, go to the File tab in Word, click Account, click Update Options next to Office Updates, and choose Update Now. Install any updates that are available.
To check for Word updates on Mac, click the Help menu at the top of the screen and click on Check for Updates. Install any updates that are available.
Once you have done this, you should be able to find PERRLA in Word's Add-ins store.